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Privacy Policy

This Privacy Policy explains how Sutarzade Mahasangh Matrimony (“Platform”, “Website”, “we”, “our”, “us”) collects, uses, stores, shares, and protects your personal information when you use our matrimonial services. By accessing or registering on the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information when you register, create a profile, interact with other members, or use website features. Information collected includes:

• Basic details: Name, gender, date of birth, marital status, height, etc.
• Contact details: Mobile number, email address, city, area, address (if provided).
• Profile information: Education, occupation, income, hobbies, interests, partner preferences.
• Family details: Parents’ names, siblings, family background.
• Photos & Documents: Profile photo(s), ID proofs (if provided for verification).
• Technical data: IP address, browser type, device information, access logs.

2. How We Use Your Information

Your information is used to provide and improve matrimonial services, including:

• Creating your public profile on the Platform.
• Suggesting suitable matches based on your preferences.
• Allowing other members to view limited profile details.
• Enabling communication between matching members.
• Improving website performance, security, and user experience.
• Contacting you for account support, updates, or policy changes.

3. Information Shared With Other Members

Only the information that you choose to make public on your profile will be visible to other registered members. Your contact details (mobile number, address, email) are shared only when you explicitly allow or use a feature that requires such sharing.

4. Information We Do Not Share

We do not share, sell, or rent your personal information to:

• Marketing agencies
• Third-party advertisers
• Unauthorised individuals outside the platform

Your data is used strictly for matrimonial purposes within the Sutarzade Mahasangh community.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, misuse, alteration, or loss. However, no online platform can guarantee 100% security. We encourage members to use strong passwords and keep their login credentials confidential.

6. Profile Photos & Content

By uploading photos or documents, you grant us permission to display them on your profile. You are responsible for ensuring the photos are genuine and do not violate copyright or privacy rights.

7. Communication & Messaging

Members may contact each other using the features provided on the Platform. We do not read or monitor private messages unless required by law or to investigate misuse or violations.

8. Cookies & Tracking

Our website uses cookies to enhance user experience, store preferences, analyse traffic, and personalize matchmaking results. You may disable cookies in your browser settings, but some features may not function properly.

9. Verification Procedures

For safety and authenticity, we may request additional verification such as:

• ID proof
• Address proof
• Selfie verification

Verification improves trust but does not guarantee the accuracy or behaviour of members.

10. Member Responsibilities

• You must provide true and accurate information.
• You should not share your login password with anyone.
• Any misuse of other members’ data (contact numbers, photos, personal details) is strictly prohibited.
• You are responsible for independently verifying the details of members before proceeding with marriage decisions.

11. Retention of Information

Your personal data is retained for as long as your profile remains active. After deletion or deactivation, certain information may be stored for a limited time for legal, security, or operational reasons.

12. Deletion of Profile & Data

You may request deletion of your account at any time using the website’s support option or by contacting us directly. After deletion, your profile will no longer be visible to other members.

13. Third-Party Services

The Platform may contain links to external websites (blogs, ads, resources). We are not responsible for their content, privacy practices, or terms. Your interaction with third-party services is at your own discretion.

14. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our features, legal requirements, or security practices. Updated policies will be posted on this page, and continued use of the Platform implies acceptance of the changes.

15. Contact Information

For questions, clarifications, or data-related requests, please contact the Sutarzade Mahasangh office through the details provided on the website’s Contact Us page.